Palo Alto


All ROAM departures and arrivals operate out of the Palo Alto (KPAO) Airport Terminal located at City of Palo Alto, 1925 Embarcadero Road, Palo Alto CA 94303, Phone (650) 329-2444.

Passenger services include terminal and lounge, rental cars on site, courtesy transportation, public telephone, internet access, and restrooms. Dining options within a short walk include the Abundant Air Cafe, and the Bay Café at an adjacent golf course. For ROAM flight reservations or further information, contact us directly at 800-765-0075.For ROAM Flight Status information click here: Flight Status

Flying from Palo Alto

ROAM Terminal: PAO Airport Terminal,1925 Embarcadero Road, Palo Alto CA 94303

All arrival and departures are out of the PAO main airport terminal. Terminal hours are: 0700 to 2100 daily.

We recommend you be at the terminal no later than fifteen (15) minutes prior to departure time.

For those traveling with pets, we permit dogs and cats only to be transported by customers in-cabin (no other pets are allowed). All cats must be in an approved carrier, dogs under 25 pounds must be on a leash and be held in your lap. Dogs weighing between 26 and 100 pounds will be leashed and you will be required to purchase an additional seat ticket and conform to seating location requirements.

Parking

Parking is available at the cost of $7 a day or $73 a month. Please Note: That Parking is limited and on a first come first serve basis.

Rideshare / Taxi Dropoff

Uber, Lyft, and Taxi Services will all drop off in front of the PAO Airport Terminal. Proceed inside to the passenger lounge area to check-in for your ROAM flight.

Flying into Palo Alto

ROAM Terminal: PAO Airport Terminal,1925 Embarcadero Road, Palo Alto CA 94303

When flying into Palo Alto on ROAM, our aircraft arrive at the PAO Airport Terminal,1925 Embarcadero Road, Palo Alto CA 94303, Phone (650) 329-2444.

Car Rental Information

There are 2 car rental companies on-site. Hertz (800) 654-3131 and Avis (800) 352-7900

Rideshare / Taxi Pick Up

Uber, Lyft, and Taxi Services will all pick up in front of the PAO Airport Terminal. Please let the terminal receptionist know if you require any of these services.